How People Tick

How People Tick
Author :
Publisher : Kogan Page Publishers
Total Pages : 225
Release :
ISBN-10 : 9780749457334
ISBN-13 : 0749457333
Rating : 4/5 (333 Downloads)

Book Synopsis How People Tick by : Mike Leibling

Download or read book How People Tick written by Mike Leibling and published by Kogan Page Publishers. This book was released on 2009-04-03 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.


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If you want to communicate effectively with people - especially if you want to persuade them to act - you need to start from where they are, not from where you