The Official Introduction to the ITIL Service Lifecycle

The Official Introduction to the ITIL Service Lifecycle
Author :
Publisher : The Stationery Office
Total Pages : 256
Release :
ISBN-10 : 0113310617
ISBN-13 : 9780113310616
Rating : 4/5 (616 Downloads)
DOWNLOAD EBOOK
Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce

Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.


The Official Introduction to the ITIL Service Lifecycle Related Books

The Official Introduction to the ITIL Service Lifecycle
Language: en
Pages: 256

The Official Introduction to the ITIL Service Lifecycle

Authors: OGC - Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

DOWNLOAD EBOOK

ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an
ITIL Service Strategy
Language: en
Pages: 483

ITIL Service Strategy

Authors: Great Britain. Cabinet Office
Categories: Business & Economics
Type: BOOK - Published: 2011 - Publisher: Stationery Office/Tso

DOWNLOAD EBOOK

This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It
Service operation
Language: en
Pages: 278

Service operation

Authors: Great Britain. Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

DOWNLOAD EBOOK

Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Servicing ITIL
Language: en
Pages: 238

Servicing ITIL

Authors: Randy A. Steinberg
Categories: Computers
Type: BOOK - Published: 2007 - Publisher: Trafford on Demand Pub

DOWNLOAD EBOOK

Rather than discuss ITIL theory around Service Catalogs and Portfolios, this book gives you the actual IT service descriptions for running, operating and managi
Continual service improvement
Language: en
Pages: 240

Continual service improvement

Authors:
Categories: Business & Economics
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

DOWNLOAD EBOOK

This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI